Giving your child the best start in life

  • First Floor, 10A Chandos Street London New Town W1G 9LE

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Shipping Policy

Delivery Of Your New Product Is Executed With Utmost Care

We put our best efforts to deliver products within 6 to 12 working days to the address you specified during the purchase process. At IQ Mate, our commitment extends beyond timely delivery; we are dedicated to providing exceptional customer service and ensuring the highest quality products. Our continuous efforts ensure that all products listed on our website are currently in stock, and the pricing is accurate. In the rare event that an ordered item is unavailable or we cannot fulfill your order, we will notify you within 4 business days to facilitate a backorder or provide a full refund. Please be aware that we are unable to ship goods to addresses outside of India.

EXPRESS COURIER: Last-minute orders pose no issue! Opt for our express delivery service to have your package delivered within four days, provided that your pin code is serviceable by our courier partners.

PARCEL TAMPERING ALERT:Should you notice any tampering with the package, we kindly request you not to accept it.
LANST MINUTE CHANGES TO YOUR ORDER : Once your order is placed, modifications are not possible. If you wish to make changes after receiving your order, we do offer free returns, adhering to the terms outlined in our Return Policy.

Shipping Partnerships: We collaborate with trusted shipping partners to ensure reliable and efficient delivery. Our partnerships enable us to offer competitive shipping rates and expedited options for our customers.

Order Tracking: Our user-friendly tracking system allows you to monitor your order in real-time. Receive timely updates on your shipment’s progress, giving you peace of mind throughout the delivery process.

International Customs: For international orders, customers are responsible for any customs fees or taxes imposed by their respective countries. We provide necessary documentation to facilitate smooth customs clearance.

Customer Support: Our dedicated customer support team is available to assist you with any shipping-related inquiries. Feel free to reach out for updates, assistance, or clarification on shipping matters.

CONTACT US: For any inquiries regarding delivery, please reach out to us at 91-9010888869 or We are here to assist you.